The Type-A Way Privacy Policy

We’re happy to sign non-disclosure agreements at your (and/or your attorney’s) request – but here’s our promise upfront:

• We take all reasonable measures to ensure the security of any client-related data in our possession. We store all client notes and contact information in a SAS 70 Type II-certified CRM that we restrict access to from a single location (aka we don’t expose your data by working in coffee shops).
• We never blog about our clients, explicitly ( John Doe ) or implicitly ( A certain blonde who once ran for President ).
• We never mention our clients by name, online or offline, without their explicit permission.
• We may blog about client observations in aggregate ( We notice most of our clients do not fully take advantage of their keyboard shortcuts ).
• We take great care to maintain confidential communications with our clients. In other words, we will not leave a detailed message with your secretary.
• If we run into you on the street, we will say hi, but we will not divulge the nature of our relationship to your companions.