Using Twitter for Business

Twitter is not rocket science; it’s a new communication tool, just as the telephone and email were once new. Every communication method has its own unwritten etiquette; for example, emailing someone a quick question at 3AM is perfectly acceptable, but calling them at 3AM with that same quick question is rude (at best). Before you start using Twitter, you’ll want to learn what’s considered polite and what’s considered rude.

You do not need to hire an outside consultant to run your company’s Twitter feed. In fact, you shouldn’t—especially if you currently answer your own phone calls and emails. If you learn how to use Twitter most efficiently, it will only take a few minutes out of your day, but it can significantly improve your customer satisfaction levels and bring in new clients.

Just a few of the benefits Twitter can provide your business:

• Learn of local events (i.e. blood drives) your business can participate in;
• Listen to your customers’ (and your competitors’ customers’) desires and complaints;
• Keep in touch with current customers to build loyalty and rapport;
• Get customer feedback on new services/products;
• Attract targeted new business.

We’ve been on Twitter since 2006, and in that time we’ve seen a proliferation of “social media consultants” who (at best) have no business experience or (at worst) are scamming people who aren’t as familiar with Twitter. It’s our goal to teach you how to use these tools efficiently and effectively so you can take control of your company’s Twitter presence yourself.

Free Blog Posts

Is Your Social Media Consultant Taking You for a Ride? at The Type-A Way Business Efficiency Blog

Flat-Fee Efficiency Consulting Packages

• Complete Twitter Introductory Package 1000
  • Includes everything listed under Using Twitter for Business: Introduction & Setup (below), plus:
  • We’ll monitor your Twitter activity for 30 days and suggest improvements/corrections;
  • Get a complete list of third-party Twitter applications and services your business should participate in;
  • Get a thoroughly-researched list of the most effective keyword terms for finding existing and potential customers on Twitter;
  • Learn how to track your Twitter successes in Excel or a CRM so you can spend your time on the efforts with the biggest return.

You can include using Twitter for business with any of our business efficiency retainer packages and/or an on-site visit.

Hourly Consulting

All hourly appointments are available via phone, Skype, instant message, or (Seattle-area only) in person. We schedule appointments 24/7.

• Using Twitter for Business: Introduction & Setup 150
  • Most clients are up and running on their own at the end of this hour.
  • Setup a Twitter account for your business;
  • Learn Twitter etiquette and lingo so your business is seen as a welcome contributor and not a spammer;
  • Find out how to keep your Twitter account secure;
  • Learn how to be notified immediately when someone tweets about your company (or your competitors);
  • Find the best applications for accessing Twitter and sending messages;
  • Learn where to find potential new customers on Twitter and the right way to approach them.

Learn more: How our hourly business efficiency consulting works.

Schedule Your Solution

You’ll hear back from us within one day to confirm your selection and answer any questions.